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Residential and business customers served
Suppliers standardized under universal insurance questionnaire
Internal townhall meetings to drive adoption
A Leading U.S. Utilities Company partnered with Avetta to digitize supplier management, streamline insurance compliance, and integrate ESG metrics, gaining better visibility and control over contractor risk.
The client provides reliable and affordable energy to customers across the western and central U.S., serving more than 730,000 residential and business customers.
The company identified inefficiencies in its supplier management program. Manual processes for prequalification, risk assessment, and compliance created significant challenges:
At the time, the labor-intensive reviews placed heavy administrative burdens on both internal teams and suppliers.
After evaluating multiple vendors, the client selected Avetta One to streamline its contractor management program. Change management was emphasized as the most critical success factor, and the client hosted 8 internal townhall meetings to align functional teams.
Avetta’s solutions included:
By partnering with Avetta, the company completely overhauled its approach to managing suppliers, shifting from manual prequalification to a digital process.
Avetta also enabled deep insights into supplier risks. These insights led to data-driven conversations with suppliers, which ultimately led to working much better with them to make sure everyone gets home safely.
Moving forward, the company seeks to expand its use of Avetta and is in the process of deepening its due diligence around suppliers’ financial and legal risk.
This U.S. utilities company partnered with Avetta to modernize supplier management, standardize insurance compliance, and integrate ESG metrics, resulting in improved visibility, efficiency, and safer contractor operations.
Confident contractor pre-qualification starts with Avetta.
Avetta centralises supplier data, automates compliance workflows, and delivers real-time insights, so you can mitigate risk and drive governance with confidence.
