.svg)
Downer partnered with Avetta to streamline compliance, enhance training, and improve workforce safety across New Zealand operations.
With over 20 branches, over 2,000 employees, and more than 60 active clients spread across state lines, Hatzel & Buehler manages a wide-range of client-specific compliance requirements. During the annual prequalification season from January through March, coordinating updated Certificates of Insurance (COIs) for each client — including general liability, auto, workers’ compensation, and excess liability — was a key but resource-intensive process.
Distributed workflows, regional safety standards, and other diverse client requirements added layers of complexity. The company needed a scalable solution to improve this process and continue building its robust reputation for safety and compliance.
Hatzel & Buehler began its compliance journey with Avetta’s core software platform — using it to manage supplier connections and meet client prequalification requirements. As the company’s customer base expanded and client compliance demands grew, they saw an opportunity to further enhance compliance management.
Hatzel & Buehler upgraded to Vetify Expedited Compliance Support — Avetta’s premium compliance support service — to offload COI entry and streamline documentation across its branches. Vetify is part of a robust suite of value-add solutions to support Avetta’s supplier and contractor customers. Vetify provided Hatzel & Buehler a dedicated contact, meaning the organization could quickly resolve issues like outdated document links, clarify connection requests, and deactivate inactive accounts — all without delays or escalations. The company’s insurance broker was integrated into the platform, allowing Vetify to manage all COI submissions directly.
Vetify reduced manual COI entry, freeing up nearly half of the administrator’s time during the annual prequalification period. This allowed her to focus on other initiatives, instilling confidence as the Avetta team seamlessly handles the work in the background.
New client connections are processed in days. With most documentation already in place, Hatzel & Buehler’s compliance administrator simply requests a COI — and Vetify handles the rest. This ease of onboarding due to Vetify helped secure accounts with Amazon, Mobile Communications America, and MPW Industrial Services.
Being Avetta-registered signals financial health and safety commitment. Hatzel & Buehler’s business development associates use this as a proof point in pitches — helping branches win new work and build trust with general contractors.
Vetify has transformed compliance management at Hatzel & Buehler — saving time, reducing risk, and enabling growth. With Vetify’s expert guidance and compliance assistance, Hatzel & Buehler now operates with greater efficiency, confidence, and agility.
Looking ahead, Hatzel & Buehler plans to expand its use of Vetify and explore automation features the team learned about during the Avetta Summit. With a goal to further simplify compliance across regions and deepen data-driven decision-making, Hatzel & Buehler is excited to continue innovating their prequalification process with Avetta.
Hatzel & Buehler delivers electrical contracting services across commercial and industrial sectors, with a strong focus on safety, compliance, and operational excellence. The organization has a subsidiary that specializes in telecommunications infrastructure.
Confident contractor pre-qualification starts with Avetta.
Avetta centralises supplier data, automates compliance workflows, and delivers real-time insights, so you can mitigate risk and drive governance with confidence.
