Reduction in approval times by ensuring faster onboarding of suppliers
Reduction in administrative workload, freeing up time for high-value tasks
JPD Services transformed its service delivery model by joining Avetta. With standardised processes, real-time assurance, and reduced admin overhead, the company improved operational efficiency, scaled its servicing business by 60-70%, and built trust with major clients like Amazon.
Before joining Avetta, JPD Services managed compliance on a site-by-site basis. This led to duplicated paperwork, inconsistent processes, and frequent errors in documentation. Engineers sometimes arrived on site with incorrect risk assessments or missing forms, resulting in aborted or partially completed visits.
Working for large clients like Amazon, this was something that JPD could ill afford and was determined to eliminate.
“With so many sites, it was hard to remember what each required. That led to wasted effort and aborted visits.”
– Peter Deans, Managing Director
JPD Services transitioned to Avetta to standardise its compliance processes across all client sites. Now, every engineer is fully prepared before leaving home with the right paperwork, training, and qualifications.
Avetta’s platform ensures that all documentation is in place and verified, giving the business real-time visibility and control.
“Avetta brings scheduling, compliance, and task execution into one process. Safety is now a daily discussion, not a siloed activity,” explains Peter Deans.
For JPD Services, joining Avetta has delivered measurable operational efficiencies across both field and back-office functions.
“It’s about assurance – not reassurance. I know before our engineers leave in the morning that everything is in place,” says Peter Deans, Managing Director.
This level of preparedness ensures the right engineer arrives with the right documentation, every time, and has reduced the risk of aborted visits and improved first-time completion rates.
Behind the scenes, Avetta has transformed JPD’s administrative processes.
“Avetta has streamlined our back office massively. We’ve seen savings of around 30-40%. In a world of marginal gains, those kinds of percentage improvements are significant,” Peter explains.
Joining Avetta has positioned JPD Services as a trusted supplier to major multinational clients. The platform’s compliance framework builds instant credibility, helping JPD win new contracts and expand its footprint.
Peter says: “We’ve grown our servicing business by 60–70% while maintaining a very low incident rate. That’s a testament to how the process works.”
“Avetta bridges the trust gap. It gives clients confidence in us from the outset,” he adds.
Avetta has helped embed safety into JPD’s daily operations. By integrating compliance into scheduling and execution, the company ensures that safety is not just a checkbox — it’s a core part of its service delivery.
“Safety isn’t something done months ago. It’s part of every job, every day,” says Peter Deans.
JPD Services continues to grow and connect with like-minded businesses through the Avetta community. The company sees Avetta not just as a compliance tool, but as a strategic partner in its journey of expansion and excellence.
“Today we’re on a journey of growth, and I’ve found others on that same journey through Avetta.”
– Peter Deans, Managing Director
JPD Services is a UK-based specialist in perimeter security and entry systems. The company supplies, installs, and maintains a wide range of solutions including security gates, barriers, turnstiles, powered pedestrian doors, and fire roller shutters. With a strong focus on safety, reliability, and service excellence, JPD supports multi-site clients across the UK, delivering compliant, efficient, and secure access solutions tailored to each environment.
Avetta empowers contractors by simplifying qualification processes and automating compliance tasks to improve safety outcomes with hiring clients.
