avetta customers

Bunzl Strengthens ESG and Supplier Engagement with Avetta

"When we started to work with Avetta, the main challenge was the extent of our supply chain. We have thousands of suppliers, and we needed one solution that allowed us to engage consistently and make it simple for them to understand what we needed."

– James Pitcher, Group Head of Sustainability, Bunzl

Bunzl partnered with Avetta to centralize supplier compliance and ESG data, accelerating reporting, improving visibility, and enabling proactive sustainability management across 30+ countries.

Challenges in Compliance Management

Bunzl, a global distribution and outsourcing group with operations in more than 30 countries, faced the challenge of managing thousands of suppliers across its decentralized business model. Collecting ESG and compliance data relied heavily on manual processes and fragmented tools like spreadsheets, limiting visibility and delaying sustainability reporting.

The Avetta Experience


Avetta provided Bunzl with a single flexible platform to centralize supplier engagement. With the ability to create bespoke surveys and questionnaires tailored to Bunzl’s sustainability strategy, Avetta made it simple for suppliers to share critical information. Registration takes just five minutes, helping Bunzl accelerate the collection of ESG data that previously would have taken months.

"The main reason we chose to work with Avetta was flexibility. The system was able to cope with our specific sustainability requirements and gave us the functionality to create bespoke questionnaires and surveys that were really relevant to our business."

– James Pitcher, Group Head of Sustainability, Bunzl


Partnership Benefits

This partnership has enabled Bunzl to set clear reduction targets and track supplier performance against them. Avetta’s platform highlights which suppliers are meeting expectations, and where Bunzl needs to step in with additional conversations and support. With thousands of suppliers now onboard, Bunzl can proactively report on its ESG targets while engaging suppliers in meaningful ways.

"Avetta has been very responsive and supportive, setting up the system in a way that works for us as the customer. Being able to ask questions the way we want and collect the information we need has been really useful."

– James Pitcher, Group Head of Sustainability, Bunzl


Avetta’s adaptability has moved compliance and sustainability processes away from manual Microsoft Office tasks and into a modern, automated environment. As a result, Bunzl now has the insights and visibility needed to drive its client change objectives, meet ESG goals, and strengthen supplier relationships worldwide.


About
Bunzl
Domain
Supply Chain
Services
Specialist Distribution of Non-Food Products, Sustainability Engagement and Supply Chain Compliance
Customer Type
Client
Avetta Products
Avetta Connect

Bunzl is a global leader in distribution and outsourcing, headquartered in London, England. Operating in over 30 countries, Bunzl supplies essential non-food products to customers across industries including grocery, retail, healthcare, cleaning and safety, and foodservice. With a focus on sustainability, the company supports responsible supply chains, offers packaging and product solutions that align with circular economy goals, and works to reduce carbon emissions. Bunzl’s long-term growth strategy is underpinned by operational efficiency, acquisitions, and a commitment to delivering value for customers and shareholders.


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