Bunzl partnered with Avetta to centralise supplier compliance and ESG data, accelerating reporting, improving visibility and enabling proactive sustainability management across 30+ countries.
Challenges in compliance management
Bunzl, a global distribution and outsourcing group with operations in more than 30 countries, faced the challenge of managing thousands of suppliers across its decentralised business model. Collecting ESG and compliance data relied heavily on manual processes and fragmented tools such as spreadsheets, limiting visibility and delaying sustainability reporting.
The Avetta experience
Avetta provided Bunzl with a single flexible platform to centralise supplier engagement. With the ability to create bespoke surveys and questionnaires tailored to Bunzl’s sustainability strategy, Avetta made it simple for suppliers to share critical information. Registration takes just five minutes, helping Bunzl accelerate the collection of ESG data that previously would have taken months.
“The main reason we chose to work with Avetta was flexibility. The system was able to cope with our specific sustainability requirements and gave us the functionality to create bespoke questionnaires and surveys that were really relevant to our business.”
– James Pitcher, Group Head of Sustainability, Bunzl
Partnership benefits
This partnership has enabled Bunzl to set clear reduction targets and track supplier performance against them. Avetta’s platform highlights which suppliers are meeting expectations and where Bunzl needs to step in with additional conversations and support. With thousands of suppliers now on board, Bunzl can report proactively on its ESG targets while engaging suppliers in meaningful ways.
“Avetta has been very responsive and supportive, setting up the system in a way that works for us as the customer. Being able to ask questions the way we want and collect the information we need has been really useful.”
– James Pitcher, Group Head of Sustainability, Bunzl
Avetta’s adaptability has moved compliance and sustainability processes away from manual Microsoft Office tasks and into a modern, automated environment. As a result, Bunzl now has the insights and visibility needed to drive its client change objectives, meet ESG goals and strengthen supplier relationships worldwide.
