avetta customers

Building a World-Leading Workplace Compliance Solution

“Avetta had to up their game on this. It was about how they prepared themselves to work and focus on a concept that would end up showing what best practice looks like.”

– Craig Hagan, Training and Development Specialist, Yancoal

Yancoal partnered with Avetta to build a world-class workforce compliance platform, managing 12,000+ workers across 10 sites with streamlined training, vetting, and analytics.

The Challenge

Yancoal is Australia’s largest pure coal producer, operating and managing multiple mines across Queensland, New South Wales, and Western Australia. With over 12,000 workers and visitors across its sites, the company faced significant compliance challenges. One missed accreditation or lapsed training module posed unacceptable risks.

Yancoal previously used an Avetta system at several sites and saw promise in standardising it company-wide. To achieve this, Yancoal entered into a development partnership with Avetta to build a new workforce compliance platform with cutting-edge features and integrations.


The Partnership


The relationship was more than vendor–client; it was collaborative development. Yancoal presented clear requirements, and Avetta adapted its platform to meet them. Together, they built the Avetta Client Portal, tailored to Yancoal’s workforce and safety needs.

“Yancoal views the Avetta Client Portal project as a partnership. It has a vision for where it wants the software to be and backs the development work needed for the project.”

– John Furner, Principal Lead – Mining and Resources APAC, Avetta


The Solution


The Avetta Client Portal was developed in multiple versions to continuously add new features and functionality:

  • Broadcasting messages for workforce-wide communication
  • Cloud-based training and assessment modules
  • Automated training needs analysis matrix
  • Learning management for digital and face-to-face training
  • In-field mobility and compliance record applications
  • Powerful workforce analytics for reporting and decision-making


The Results


The partnership has produced a holistic workforce management system that combines worker competency, company prequalification, training, and access control into a single solution.

  • Enhanced visibility of worker qualifications and compliance
  • Consistent, digital approach to contractor vetting and onboarding
  • Real-time decision-making through the Client Portal
  • Ongoing improvements through roadmap development
“We can now look at the development needs of individuals. We’re creating pathways around the individual roles to ensure that training continues on and thrives in the business.”

– Craig Hagan, Training and Development Specialist, Yancoal


About
Yancoal
Domain
Mining
Services
Coal Production, Contractor Management, Worker Training and Compliance
Customer Type
Client
Avetta Products
Avetta Connect
Workforce Management

Founded in 2004, Yancoal is Australia’s largest pure coal producer. The company operates multiple mines and joint ventures across Queensland, New South Wales, and Western Australia, supplying thermal and metallurgical coal to global energy and industrial markets. With a workforce of thousands, Yancoal is committed to innovation, safety, and sustainable resource development.


Ensure Every Worker On Site is Qualified, Compliant & Ready to Operate Safely


Avetta’s Workforce Management solution gives you real-time visibility and control over your workforce and assets. Easily verify worker qualifications, ensure only competent, trained personnel access your sites, and meet all safety and legislative requirements with confidence – all while reducing risk and improving operational efficiency.

Talk to us today about workforce competency management.