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Last Updated: March 24, 2023

The following tables provide information related to the third-party vendors Avetta may use in connection with the provision of the Avetta Services and the entity information of Avetta, LLC’s affiliates (“Avetta Affiliates”). Terms used on this page but not defined have the meaning set forth in the written agreement between the parties.

Table 1 - Sub-processors that support delivery of the Avetta Services:

Third-Party Vendor Activity/Purpose/Service Provided (Subject Matter and Nature) Avetta Services Location/Processing Location(s) Further Information
Amazon Web Services Cloud hosting and infrastructure provider All Avetta Services, including:
Supplier compliance products including but not limited to Avetta Connect® Health & Safety; ESG & Sustainability; Business Risk; and Avetta Transportation Safety – Motor Carrier Statistics Enterprise (collectively, “Supplier Compliance Products”);
Worker management products including but not limited to Avetta Connect® Workforce Management (“WM”); and
Avetta Connect® Onsite Track Easy, also known as Pegasus Workforce ("PW")
Supplier Compliance Products:
  • Global (Customer Location): Germany (Hosting Location)
  • Disaster Recovery: Ireland
  • APAC: Australia
  • Global except for APAC: Germany
  • Australia: Australia
  • United States: United States
  • Global except for Australia and United States: United Kingdom
Other location(s) for non-production data:
  • Canada
Amplitude Product analytics and digital optimization services All Avetta Services United States
Australian Business Register (ABN Lookup) Entity information verification PW Australia
AVETMISS (the Australian Vocational Education and Training Management Information Statistical Standard) For reporting purposes (when applicable) PW Australia
ChekRite Digital inspection services PW Australia
Clui Learning management services PW Australia
Fat Zebra Payment processor PW Australia
Google Analytics Data analytical services Supplier Compliance Products; PW United States
GreenID Identity verification PW Australia
HotJar Analysis and feedback tool Supplier Compliance Products Ireland
Integrated Control Technology Limited Site access control and intrusion detection service PW New Zealand
Jotform Web based forms system PW United States
New Relic Performance monitoring and analytics services for applications, mobile applications, and other digital systems Supplier Compliance Products, WM United States
reCAPTCHA A verification system to distinguish between human and automated bots. PW United States
Sisense Data analytics Supplier Compliance Products United States
SY6, an Equinix Data Centre Cloud hosting and infrastructure provider PW Australia
Twilio Communication systems All Avetta Services United States
WalkMe In application help Supplier Compliance Products, WM United States
Zuora, Inc. Payment processor Supplier Compliance Products, WM United States

Table 2 - Vendors (processors/sub-processors) that provide customer support and other services that are integral to the Avetta’s business operations:

Third-Party Vendor Activity/Purpose/Service Provided (Subject Matter and Nature) Location/Processing Location Further Information
AC3 Managed service provider Australia
Acquia Web content management platform United States
Adobe (Marketo) Marketing automation and analytics United States
Cloudflare Content delivery network and DDoS mitigation services United States
Cloudstaff Pty Ltd Administration, customer service and support, and data entry services The Philippines
CreditSafe Business intelligence services including screening services for compliance purposes United States
FiveTran Data movement and replication service United States
FullStory Digital intelligence system United States
GrayLog Log management United States
InterPayments Payment technology provider United States
Ironclad Contract management system United States
JasperSoft Reporting solution United States
LaunchDarkly Feature flag and toggle management United States
Merchants SA (PTY) LTD Customer support services South Africa
Microsoft Microsoft Office 365 United States
Microsoft Power BI - data visualization services United States
MicroSourcing International Ltd Implementation and support services The Philippines
Netscribes (India) Private Limited Support services, including document verification and review, data validation and enrichment, and customer support, and marketing related services India
OneTrust Cookie management solution United States
Orca Security, Inc. Cloud security services United States
Qualtrics Survey tool United States
RFPIO Cloud-based software that automates and streamlines the process of responding to a request for proposal United States
Salesforce (including Tableau Cloud) Customer relationship management solution and data analytics service United States
Snowflake Data storage and analytics service United States
Talkdesk Inc. Cloud contact solution United States
Workato Integration and workflow automation service United States

Table 3 - Additional vendors we may use in connection with the provision of the Avetta Services:

Category Examples
Business management solutions Oracle (NetSuite)
Communication tools and analytic services Zoom, Call Miner
Customer relationship management tools OwnBackup
Data analytics and business intelligence services and tools Google Analytics, dbt Labs, Beacon Information Services Pvt. Limited
Data enrichment services ZoomInfo, People Data Labs, Bizible
Information security related services, such as security audits and penetration tests Inspectiv, BreachLock, Panther, Keeper Security
Marketing tools, services, and platforms 6Sense, Ceros, Drift, DemandJump, BrightEdge, iCapture, Salesloft
Project management and collaboration tools Atlassian, Wrike
Professional services, such as legal, accounting, security, and business consultation services Law firms, accountants, security consultants, business consultants
Sales analytics and engagement services and tools Gong, Xant, LinkedIn
Webinar and event platforms and tools ON24, Splash

Table 4 - Avetta Affiliates whose employees may need to provide account, engineering, and other support services

Entity Name Location
Avetta Do Brasil Tecnologia da Informação Ltda Brazil
Avetta Limited United Kingdom
Avetta Pty Ltd Australia
Browz Germany GmbH Germany
Industry Skills Limited New Zealand
Pegasus Management Pty Ltd. Australia
Pegasus Safety & Training Pty Ltd. Australia
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