avetta customers

How Avetta helped a global energy leader reduce contractor transportation road risk by more than 99%

Leadership recognized a critical truth: confidence comes from going beyond compliance. Compliance alone does not equal safety performance.

By partnering with Avetta, a leader in energy production with a global operations footprint transformed how it assessed, monitored, and improved contractor and fleet road safety.

Despite achieving 94% compliance with internal transport safety standards, the organization continued to experience near‑misses and non‑injury incidents that signaled deeper systemic risk. Leadership recognized a critical truth: compliance does not equal safety performance.

The customer’s transportation risk exposure spans South America, Africa, and the United States, operating in environments where road conditions, enforcement, and infrastructure vary widely. Following multiple serious transportation incidents — including fatalities and environmental risk events — the customer introduced a global Fatal Hazard Protocol for road transport. And, while audits showed strong compliance, operational reality told a different story:

  • Line managers lacked clarity on their role in influencing driver behavior
  • Driver training was treated as a one-time requirement, not a behavioral system
  • Telematics data existed but was underutilized or misinterpreted
  • Contractor assessments focused on documentation — not real-world performance

Leadership needed visibility into actual risk, not just policy adherence.

The Avetta approach: From compliance to performance

Avetta’s transport safety experts partnered with the customer to help reframe transportation safety as a performance‑based contractor risk challenge, not a checklist exercise.

With the help of Avetta’s experts, the customer was able to implement a new, unified approach built on three pillars:

1. Performance-based contractor assessment
Avetta helped redesign the transport provider evaluation model — moving away from 100% compliance audits toward a weighted, performance led assessment:

  • 30% focused on compliance audits
  • 60% focused on critical safety controls and real-world execution
  • Ongoing performance validation using telematics and behavioral data

This ensured contractors were assessed on how they actually operate, not how well they document procedures.

2. Turning telematics data into actionable insight
While vehicles were already equipped with in‑vehicle monitoring systems (IVMS), Avetta experts helped operationalize this data using a standardized behavioral scoring model based on key elements including:
Instead of reporting fleets as “98% safe,” Avetta enabled the customer to focus on the critical 2% of behavior where serious incidents occur, creating a culture of proactive risk awareness

  1. Normalized scoring per 100 kilometers driven
  2. Clear thresholds for at‑risk behavior
  3. Visual dashboards designed for executives, line managers, and contractor managers

Instead of reporting fleets as “98% safe,” Avetta enabled the customer to focus on the critical 2% of behavior where serious incidents occur, creating a culture of proactive risk awareness.

3. Enabling line management accountability
A core insight of the initiative was that transportation safety is a line-management responsibility.

Through added workflows and coaching frameworks:

  1. Managers received timely, relevant safety insights
  2. Feedback shifted from monthly reviews to near‑real‑time conversations
  3. Drivers were engaged collaboratively around context and behavior

This approach strengthened trust, accountability, and leadership engagement across both owned and contractor fleets.

The results: Measurable, sustained risk reduction

The impact of Avetta’s performance-driven model was rapid and dramatic.

Why it worked

The customer’s success was driven by a fundamental shift enabled by Avetta:

Traditional approach

  • Compliance audits
  • Lagging indicators
  • One-time training
  • Static contractor approval

Avettaenabled approach

  • Continuous performance monitoring
  • Leading behavioral insights
  • Ongoing feedback and coaching
  • Dynamic contractor risk visibility

By aligning contractor management, telematics data, and leadership accountability in one solution, Avetta helped the organization turn safety into an operational model.


A scalable model for high exposure industries

This industry leader’s program now serves as a blueprint for managing transportation risk across energy, mining and minerals, chemical transport, and various other industries using Avetta’s, “good vehicle, well driven, well managed” framework.

With Avetta, organizations can extend this same model across their contractor networks — driving safer behavior, stronger partnerships, and measurable risk reduction at scale.


About
A global energy leader
Domain
Global Logistics & Transportation
Services
Commodity Extraction and Processing, Transport and Logistics
Customer Type
Client & Supplier
Avetta Products
Transport Safety

A global energy company with operations across North America, LATAM, and EMEA, managing complex logistics and transportation risk across diverse regions. The organization operates large contractor and fleet networks, focusing heavily on safety performance, continuous risk monitoring, and improving road transport operations beyond compliance standards.

Oil & Energy
North America

Avetta Helps Transportation Safety & Compliance


Avetta Road Transport Safety helps customers implement new performance-based contractor assessment, telematics data, and management accountability.

Talk to us today about managing transportation safety risks.