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Contractor compliance rate in the first year
Of contractor agreements were approved automatically
IKO North America turned to Avetta to replace time-consuming manual contractor management with a streamlined, automated system. This transformation delivered faster compliance, stronger safety controls and greater efficiency, helping IKO achieve operational excellence across its workforce and supply chain.
Prior to partnering with Avetta, IKO faced significant challenges in managing and assessing contractor risk. Without a risk-ranking system for contractors, the company relied on manual, labor-intensive processes‚ often using Excel spreadsheets to track contractor engagement and verify compliance. This lack of transparency made it difficult for IKO to make informed decisions regarding contractor safety, insurance compliance, and overall risk.
After nine months of evaluating their internal needs and assessing solutions, IKO chose Avetta as their partner to streamline contractor management. IKO was particularly drawn to Avetta's system configuration and extensive network of contractors, which could be tailored to their specific needs.
Following internal town halls and top-down communication from IKO's leadership, the company embraced Avetta's platform as part of their strategy to enhance operational efficiency.
IKO transformed its contractor management process by utilizing Avetta's Universal Insurance Questionnaire and Risk Matrix. This shift allowed approximately 80% of their contractors to experience a streamlined compliance process, with Avetta professionals reviewing the remaining 20% for further analysis. Contractor agreements were similarly streamlined, with 82% approved automatically and 18% undergoing additional review.
By integrating safety audits into the Avetta platform, IKO gained greater visibility into contractor safety programs. High-risk contractors are flagged for manual safety audits, and any contractors with unresolved safety issues are marked with red compliance status. This proactive approach enables IKO's HSE team to identify contractors with higher risk appetites and implement appropriate controls.
Through Avetta, IKO shifted from a manual contractor prequalification process to a fully digital system. This change not only increased transparency but also significantly improved efficiency. In its first year with Avetta, IKO achieved an 80% overall contractor compliance rate, with 96% of onsite contractors identified and verified. The company also automated 20 previously manual reports, further reducing administrative burdens.
IKO recently implemented Worker Management through Avetta, qualifying 200 workers within just one week. This system ensures that workers complete the necessary safety and orientation processes before arriving onsite, aligning with IKO's commitment to operational excellence.
Looking ahead, IKO plans to deepen its use of Avetta, focusing on site-specific orientations and continued automation of safety and compliance processes. By integrating Avetta with their ERP system via API, IKO aims to further streamline purchase order issuance, ensuring that only compliant contractors are engaged. The company is confident that Avetta will continue to support their operational excellence journey as they scale and expand to new sites.
Partnering with Avetta has allowed IKO North America to overhaul its contractor management processes, improve safety and compliance, and significantly boost operational efficiency. With a long-term focus on sustainability and continuous improvement, IKO is well-positioned to further enhance its industry-leading operations in the years to come.
IKO is a world-wide leader in the roofing, waterproofing and insulation industry for residential and commercial markets. A vertically integrated company, IKO operates more than 35 manufacturing plants throughout North America and Europe. IKO is a family owned business established in 1951.
Confident contractor pre-qualification starts with Avetta.
Avetta centralises supplier data, automates compliance workflows, and delivers real-time insights, so you can mitigate risk and drive governance with confidence.
