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reduction in compliance workload
faster client onboarding
pre-qualification builds instant credibility with prospects
RT Technical partnered with Avetta to halve their compliance workload, accelerate client onboarding by 80%, and boost credibility with prospects, turning pre-qualification into a strategic advantage for growth in the midstream, refinery and pipeline markets.
As a small but ambitious services provider, RT Technical set its sights on entering the competitive midstream, refinery and pipeline market. Their clients require rigorous pre-qualification, and without a dedicated compliance team, RT Technical risked being slowed down by repetitive, manual onboarding processes.
For a 25-person company, where “everyone wears more than one hat,” compliance represented a significant administrative burden. To compete with larger players and earn new business, RT Technical needed a partner who could streamline compliance, provide expert guidance, and give them credibility among prospective clients.
RT Technical turned to Avetta as the fastest and most reliable way to pre-qualify with their target clients. From the start, the company valued Avetta’s human-driven approach to reviews – providing clear, constructive feedback and even sharing policy samples instead of issuing automated rejections.
“It felt like somebody was guiding us, not pushing us. From a small-company perspective, where everyone wears more than one hat, that’s invaluable.”
Avetta also became more than a compliance system – it became a trusted partner. RT Technical found that they could turn to Avetta’s support team for advice on requirements even outside the platform, building confidence and saving valuable time.
By cutting safety and compliance tasks in half, Avetta saves the equivalent workload of half an additional member of staff. This reduction in administrative burden allows team members to regain time for more value-adding activities, while ensuring that clients see their commitment to safety.
With baseline compliance in place, onboarding new customers is dramatically easier – RT Technical answers only 10% to 20% of questions instead of starting from scratch. By removing the burden of repeatedly answering the same questions, the team can get onboarding done and get to work faster than ever, avoiding costly delays.
Pre-qualification with Avetta builds instant trust among prospects and helps win projects.
“When we tell prospects we’re in Avetta and already pre-qualified for their peers, it speaks their language and builds instant credibility.”
– Elton Hollis, Vice President, RT Technical
With an improved ability to convey their commitment to safety, the team has seen revenue grow, while risk is reduced.
By partnering with Avetta, RT Technical has been able to reduce their compliance workload by 50%, speed up client onboarding by 80%, and strengthen its credibility among target customers in the midstream, refinery and pipeline markets. Beyond compliance, Avetta’s proactive support ensures that RT Technical always has high-quality answers at hand, acting as both a safety net and a business enabler.
What started as a tool for faster market entry has evolved into an ongoing business partnership that supports compliance, safety and growth.
RT Technical is a specialised US‑based services provider focused on the midstream, refinery and pipeline sectors, offering custom measurement solutions from design through to commissioning – leveraging in‑house licensed electricians and technical field experts to deliver integrated systems on time and to code.
Avetta empowers contractors by simplifying qualification processes and automating compliance tasks to improve safety outcomes with hiring clients.
