Downer partnered with Avetta to streamline compliance, enhance training and improve workforce safety across New Zealand operations.
Downer had identified a number of challenges in managing training and compliance across multiple sectors, particularly in relation to its utilities operations in New Zealand. This had resulted in inefficiencies, administrative burdens and issues with managing competencies and training standards.
The Downer team engaged Avetta to support them in meeting new training requirements on one of its contracts. As safety and industry training experts in the field, Avetta worked alongside Downer and their client to identify gaps, streamline the standards and rapidly deployed training organisations across New Zealand to ensure that Downer’s workforce met the new compliance obligations.
With Avetta managing worker competencies, Downer has significantly reduced its compliance risk. Avetta has provided systems that ensure workers remain up to date on training, including high-risk competencies such as confined space entry, plant operation and working at heights. This has resulted in zero competency-related incidents across major contracts and improved confidence from both Downer’s leadership and clients.
By transitioning from internal training management to a bespoke solution customised by Avetta, Downer gained not only better performance but also cost efficiencies. The shared overhead model allowed Avetta to deliver services at scale, removing administrative burden and enabling better workforce scheduling. Coordinated annual training plans also reduced no-shows and duplication.
Avetta’s system provided auditable, real-time access to training records, which was crucial for Downer’s highly regulated sectors. It gave executives, clients and compliance auditors confidence that Downer’s workforce was competent and current. The scalable nature of the solution also enabled future growth and alignment across Downer’s business units.
The partnership between Downer and Avetta exemplifies how a collaborative, responsive approach to training and compliance can yield transformative results. Avetta’s expertise and people became an extension of the Downer team, driving sustainable improvements across the board.
Downer Group Downer Group is a leading integrated services company based in Australia and New Zealand, providing comprehensive solutions across transport, utilities, facilities, engineering, construction and mining sectors. With a strong focus on creating sustainable and innovative outcomes, Downer delivers essential services that support critical infrastructure and the everyday lives of millions of people.
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