avetta customers

Avetta helps telecom leader streamline insurance monitoring and compliance

“With Avetta, we’ve gained clear, real-time visibility into supplier COIs and compliance. This has reduced risks, improved safety and allowed us to focus on growing our business.”

– Chief Procurement Officer, Telecommunications Company

A leading US satellite and connectivity provider partnered with Avetta to automate insurance verification, gaining real-time visibility into supplier coverage, reducing compliance risks and freeing up in-house teams from manual data reviews to focus on growth.

Business challenges


This company is among the premier satellite and connectivity service providers in the US, and their services are available across the Americas. The company offers a host of services around direct-to-home satellite broadcasting and over-the-top Internet Protocol TV (IPTV). The client focuses specifically on mobile services and broadband internet coverage.

Over the last few years, the company has seen exponential growth in business and outreach. In this scenario, the traditional approaches and processes were proving inadequate. In particular, the process of reviewing the environment, health and safety (EHS) requirements, certificate of insurance (COI) and adherence to safety manuals by third-party vendors and stakeholders was becoming increasingly difficult to manage in-house. Having in-house resources across different offices to go over piles of data to see if vendors were following all the guidelines was also time consuming and tedious, resulting in the loss of human hours and high turnaround times.

It was at this point that the client reached out to Avetta with the goal of streamlining the process and expediting outcomes. Avetta was specifically entrusted with the responsibility to ensure that the insurance policies were all up to date and that contractors had the right coverage in line with the client’s needs.


The Avetta solution


The company utilised Avetta’s purpose-specific insurance monitoring and management solutions. Avetta’s insurance management solution within the Avetta One Platform includes key tenets of real-time monitoring of COIs and aligns suppliers’ insurance coverage with the client’s ever-changing demands. Avetta’s PQF dashboard offers all the necessary information related to supplier insurance, which then provides clear insights into COIs and suppliers’ readiness to serve the customer.

Avetta offered the client holistic visibility into their suppliers’ insurance coverage. This supplier-level visibility helped the client to build safer worksites and implement faster, safer operating processes. Given that the client’s business is growing rapidly and their footprint is spreading across geographies, it is critical for their suppliers to be completely covered by their insurers and to make their dealings with the client contingency-proof. With Avetta’s insurance management platform, the client has enjoyed real-time COI verification, alignment with their demands, and continuous insights.

Benefits experienced


Fewer complexities

Avetta relieved the client’s in-house team of the burden of reviewing – in some cases, manually – large amounts of supplier data and tallying them with their needs. Avetta simplified and standardised the review process.

Improved visibility

Avetta’s insurance monitoring and management platform offered end-to-end, real-time visibility into supplier COIs and helped the client’s leadership make informed decisions about which suppliers to onboard in line with their specific demands and coverage.

Reduced risks and safety barriers

By taking on the responsibility to collect, verify and monitor supplier insurance information, Avetta eliminated risks and bolstered safety, while allowing the client to focus on growing their business.

Enhanced compliance

Avetta has ensured that the suppliers comply with the various government and organisational guidelines to serve the client holistically and safely. This has resulted in superlative safety and seamless governance.


About
Telecommunications Company
Domain
Telecommunications
Services
Telecommunications
Customer Type
Client
Avetta Products
Avetta Connect

The client is a leading US-based satellite and connectivity services provider with operations spanning the Americas, offering a wide range of solutions, including direct-to-home satellite broadcasting, over-the-top IPTV, mobile services and broadband internet.

Telecommunications
North America

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