
Implementing a robust ESG reporting platform for a rail freight operator
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Overview
Pacific National Pty Ltd, Australia's largest private rail freight operator, employs over 3,400 staff and operates more than 580 locomotives across 70+ locations, serving 340+ customers across industries like energy, manufacturing, agriculture, and freight-forwarding. Committed to sustainability, the company is adopting a strategic approach to reduce its carbon footprint and enhance transparency on Environmental, Social, and Governance (ESG) matters.

Business Challenges
Pacific National faced limited visibility into suppliers’ ESG reporting due to the absence of legislative requirements and minimal ESG-related queries. Aiming to lead with transparency and engage suppliers in ESG initiatives, the company sought a streamlined solution. Having already partnered with Avetta for over two years and seen strong results, Pacific National turned to us for their expertise to facilitate ESG reporting and ensure a smooth, unified platform rollout across the supply chain.

The Avetta Solution
Partnering with Avetta, Pacific National implemented a structured ESG process across all supplier tiers—from Tier 1 to Tier 4—ensuring greater supplier engagement and disclosure. Leveraging global best practices, Avetta provided insights into supply chain maturity and scope 3 emissions, enabling Pacific National to gain visibility they previously lacked and to better understand and report the broader impact of their supply chain.
The partnership with Avetta fostered Pacific National's ESG goals. The tangible impacts included:
- Improved visibility
- Simplified and shortened process
- Improved supply chain risk management
- Tiered data
View the case study to read the full story.