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RT Technical Leverages Avetta to Cut Compliance Workload by 50% and Speed Client Onboarding by 80%
Industry
Oil & Energy
Region
USA
Solutions
Worker compliance
Job-site compliance
Contractor compliance
Contractor onboarding
About RT Technical
Headquarters: Southeast Texas
Industry: Midstream, Refinery, and Pipeline Services
Region: United States
Company Size: ~25 employees
Avetta Member Since: 10 years
Services: Specialized services for midstream, refinery, and pipeline operators
Challenges in Compliance Management
As a small but ambitious services provider, RT Technical set its sights on entering the competitive midstream, refinery, and pipeline market. Their clients require rigorous prequalification, and without a dedicated compliance team, RT Technical risked being slowed down by repetitive, manual onboarding processes.
For a 25-person company where “everyone wears more than one hat,” compliance represented a significant administrative burden. To compete with larger players and earn new business, RT Technical needed a partner who could streamline compliance, provide expert guidance, and give them credibility with prospective clients.
The Avetta Experience
RT Technical turned to Avetta as the fastest and most reliable way to prequalify with their target clients. From the start, the company valued Avetta’s human-driven approach to reviews — providing clear, constructive feedback and even sharing policy samples instead of issuing automated rejections.
“It felt like somebody was guiding us, not pushing us. From a small company perspective where everyone wears more than one hat, that’s invaluable.”
Avetta also became more than a compliance system — it became a trusted partner. RT Technical found that they could turn to Avetta’s support team for advice on requirements even outside the platform, building confidence and saving valuable time.
Benefits Experienced
Workload Reduction & Regained Time:
By cutting safety and compliance tasks in half, Avetta saves the equivalent workload of half an additional hire. This reduction in administrative burden allows team members to regain time for more value-adding activities while ensuring clients see their commitment to safety.
Faster Onboarding, Faster to Work:
With baseline compliance in place, onboarding new customers is dramatically easier — RT Technical answers only 10–20% of questions instead of starting from scratch. By removing the burden of repeatedly answering the same questions, the team can get onboarding done and get to work faster than ever, avoiding costly delays.
Improved Sales Credibility:
Prequalification with Avetta builds instant trust with prospects and helps win projects.
“When we tell prospects we’re in Avetta and already prequalified for their peers, it speaks their language and builds instant credibility.”
With an improved ability to convey their commitment to safety, the team has seen revenue grow while risk is reduced.
Conclusion
By partnering with Avetta, RT Technical has been able to reduce their compliance workload by 50%, speed up client onboarding by 80%, and strengthen its credibility with target customers in the midstream, refinery, and pipeline markets. Beyond compliance, Avetta’s proactive support ensures RT Technical always has high-quality answers at hand, acting as both a safety net and business enabler.
What started as a tool for faster market entry has evolved into an ongoing business partnership that supports compliance, safety, and growth.
Don’t look at Avetta as just another subscription. Use it as a resource that saves you staffing costs and gives you the right answers when you need them.
Elton Hollis
Vice President