avetta customers

Energy, construction and telecom company achieves better real-time visibility of supplier information

“With Avetta’s analytics and reporting, it is easy for us to see which suppliers are out of compliance so we can work with them to resolve any issues. The Avetta system goes into more depth around health and safety requirements, and we have more visibility into what individual suppliers can deliver.”

– Chief Procurement Officer

Avetta helped an energy, construction and telecom company centralise supplier data, automate compliance and achieve real-time visibility across operations.

The client designs, installs, maintains and operates tailored technical systems for energy and digital networks, mechanical and electrical (M&E) and HVAC engineering and facility management for customers in 25 countries, including France, Canada, the UK and Switzerland. The company focuses on sustainable living and working environments through its expertise in smart city services, buildings and infrastructure, and by helping manufacturers reach their Industry 4.0 goals for a more sustainable future.

Business challenges


For its operations in the UK, the client had different processes for supplier selection, management and assessment across its business units, with many gaps. Operations staff struggled to obtain up-to-date information about supplier capabilities, service offerings, project performance and safety practices. Much of the data had to be gathered through emails and conversations, making the onboarding process slow and unreliable. The company needed analytics-driven supplier insights to make onboarding easier, faster and more transparent under a flexible system.


Solutions delivered


Avetta offered an adaptable platform that consolidated data from multiple disparate supply chain systems across the business. This single view streamlined processes and made it easier to identify risks and track licences, certifications and insurance coverage. Avetta delivered advanced reporting and auditing capabilities that met the varying requirements of the company’s business units.


Supplier Pre-Qualification

Allowed faster onboarding via a cloud-based solution to collect and store critical supplier data. This eliminated paper processes, reduced duplication and streamlined approvals.

Insurance Monitoring

Provided a central repository for supplier insurance documentation, automatic alerts and annual verification to mitigate supply chain risks.

Supplier Audits

Delivered in-depth auditing services to verify supplier certifications, safety practices and onsite implementation, generating reports with detailed recommendations for improvements.


Benefits experienced


Moving supplier information to Avetta gave the company a faster, more efficient process for onboarding suppliers. Benefits included centralised supplier data, streamlined reporting and improved compliance monitoring. The client reduced risks, eliminated paper-based processes and gained real-time visibility into supplier performance.

Suppliers in the EU that were onboarded through Avetta reported measurable safety improvements, including a 21% reduction in Accident Frequency Rate (AFR) and a 50% drop in incident rates. Similarly, telecom supply companies within the Avetta network experienced substantial results, achieving a 62% reduction in Total Recordable Incident Rate (TRIR), 62% reduction in Days Away, Restricted or Transferred (DART), 61% reduction in Lost Work Case Rate (LWCR) and a 12% reduction in Experience Modifier Rate (EMR).


About
Energy, Construction & Telecom Company
Domain
Energy, Construction and Telecommunications
Services
Smart City Infrastructure, M&E & HVAC Engineering, Facility Management and Industry 4.0 Enablement
Customer Type
Client
Avetta Products
Avetta Connect

The company is a multinational leader in energy, construction and telecommunications, operating across 25 countries, with a focus on smart infrastructure, M&E engineering and sustainable development.


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