Text Messaging Terms and Conditions

These Text Messaging Terms & Conditions (“Terms”) govern your use of text messaging to communicate with Avetta, LLC and its worldwide affiliated group companies (“Avetta,” “we,” or “us”). By sending a text message to a phone number listed on our website or any other official channel, you acknowledge and agree to be bound by these Terms.

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Consent to Communicate

By initiating a text message to Avetta, you consent to receive a reply via text message, which may include SMS (Short Message Service) or MMS (Multimedia Messaging Service). Our responses may include information related to your inquiry, such as account support, service updates, or other legitimate business communications.

By texting us, you also represent and warrant that:

• You have the authority to consent to receive communications at the number provided.
• You understand your consent is not a condition of purchase or service.

These messages are sent only in response to your outreach unless otherwise noted.

No Marketing Without Consent

We do not send marketing or promotional messages via text messages unless you have provided your prior express written consent. You may opt in to marketing messages by following clear instructions provided in our communications or on our website.

Message Frequency and Rates

Message frequency will vary based on your interaction with us. You will not receive recurring messages unless you have specifically opted into a subscription or notification service. Message and data rates may apply, depending on your mobile carrier and plan. Please check with your carrier for details.

Opt-Out Option

You can opt out of receiving text messages at any time by replying STOP to any message. After opting out, you may receive a one-time confirmation of your request. For assistance or more information, reply HELP or contact us at 1-800-506-7427 or by the form here.

Data Privacy and Protection

We respect your privacy. Your mobile number and message content will be used solely for communication related to our services and will not be sold or shared with third parties for marketing purposes without your consent.

We may share your data only:

• As required by law or legal process, or
• With service providers acting on our behalf, subject to contractual obligations to safeguard your information.
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For more information on how we collect, use, and protect personal data, please refer to our Privacy Policy. To exercise your privacy rights or make a privacy-related inquiry, contact us at privacy@avetta.com.