avetta customers

Altafiber improves supplier qualification and performance monitoring with Avetta Connect

‘Here at Altafiber and Hawaiian Telcom, our vendors are extremely important to us. Partnering with Avetta has allowed us to simplify our compliance process for our vendors and their needs.’

– Rhonda Baldwin, Safety & Compliance Manager, Altafiber

Avetta empowered Altafiber to pre-qualify suppliers, monitor insurance and track KPIs efficiently across dispersed sites, ensuring safe, compliant and scalable operations as their fibre network expands.

Challenges in compliance management

Altafiber’s vision to provide complete fibre access to current and future markets is multi-faceted. Achieving and maintaining this level of connectivity required a carefully formed and monitored supply chain, along with advanced analytics to oversee site performance.

Hiring the right personnel was a challenge. Suppliers needed to meet industry-regulated mandates and Altafiber’s internal criteria. Before partnering with Avetta, Altafiber lacked a robust pre-qualification solution to thoroughly vet supplier safety and insurance policies. The scale of dispersed sites, each with unique requirements, further complicated the ability to track vendor KPIs such as hours worked at specific locations.

The Avetta experience

Altafiber’s connection with Avetta began before the fibre expansion project. Already part of Avetta’s supplier network, the company trusted Avetta’s capabilities and fast-tracked its selection process, choosing Avetta exclusively.

The company implemented three Avetta Connect™ solutions: supplier pre-qualification, insurance monitoring and data analytics. Rollouts began in Ohio and Hawaii, where the fibre network was growing fastest.

Benefits of partnership with Avetta

A growing list of active connections

Of the 96 suppliers initially invited, 31 are already active, achieving a 32% connection rate, with 37 more in the process of onboarding.

Seamless rollouts

Despite the complexities of having two time zones and diverse site requirements, onboarding was smooth. Suppliers were assigned to the correct sites and connected to the platform successfully.

A future-focused partnership

Looking ahead, Altafiber plans to extend its fibre reach further. Avetta’s scalable Connect platform supports this growth, enabling expansion into new territories while maintaining supplier compliance, risk management and KPI tracking.


About
Altafiber
Domain
Telecommunications
Services
High-Speed Internet, Voice, Video and Data via Fibre Networks
Customer Type
Client
Avetta Products
Avetta Connect

Altafiber is one of the oldest telecommunications companies in the United States, incorporated in 1873 as Cincinnati Bell. From telegraphs to telephone exchanges and now fibre optics, the company has consistently led in communications innovation. Today, Altafiber delivers high-speed internet, video, voice and data across a growing fibre-optic network. With acquisitions such as Hawaiian Telcom in 2018 and Agile Network Builders in 2022, the company continues to expand its geographical footprint and fibre capabilities.

Telecommunications
North America

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