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time savings
Elastomers Australia partnered with Avetta to streamline compliance audits, reduce their administrative burden and speed up contractor approval for mining projects.
As a supplier, Elastomers Australia had to continually prove their compliance in order to gain approval to start working on customers’ job sites. Until 2019, this was a manual process that relied on Microsoft Word and Excel documents to track compliance information, and email to communicate and share files with their customers. With such a large effort required to become compliant with customers, projects took longer to kick off and the administrative work was burdensome.
In May 2019, Elastomers Australia began using Avetta’s platform, and the company has enjoyed the ability to easily prove compliance with their customers. Prior to Avetta, the manual process of completing annual audits was repeated for each customer, leading to a large amount of repetition and inefficient efforts. Now, the team does an annual audit, with the updated questionnaires being immediately transferred to new customers, allowing the team to focus on completing customer-specific questionnaires.
The team has experienced a 50% time saving compared to doing yearly audits via Word and Excel, as they had done in the past. With Avetta, by ditching the manual process, Elastomers Australia has not only saved administrative time and effort, but they have also seen an increase in the speed at which they can prove compliance and begin working on customers’ job sites. A process that may have taken months in the past has been sped up to take just weeks.
Having to duplicate annual audit efforts for each customer was a repetitive and time-consuming process. Instead of updating Word or Excel documents for each customer, Elastomers could conduct a general audit once a year, making the information available to all of their customers. Avetta helped reduce the administrative burden of compliance management by 50%, allowing the team to focus on other tasks that help grow the business.
Every second that the team spent waiting to gain approval from a customer to start work was lost time. With a very manual process, this meant that becoming contractor compliant and kicking off jobs could take months. Now, Elastomers Australia says they can commence working on customers’ job sites within weeks, allowing them to get to more jobs every year.
Not all compliance software providers are made equal. When Elastomers Australia has had questions or reached out for additional support, they say they have always received responses in less than 24 hours. This unmatched level of support has exceeded their expectations, as they have experienced challenges with other software providers’ customer support in the past.
With Avetta, Elastomers Australia has experienced 50% less time spent on compliance audits. Gone are the days of duplicate efforts to prove compliance to customers. They can also commence work with customers much more quickly, cutting the time to become compliant down to just a few weeks and enabling them to provide their screen media solutions to more mining companies throughout Australia.
Elastomers Australia is a leading provider of screen media and related services for the mining and industrial sectors. The company focuses on innovation, safety and operational excellence to deliver high-quality solutions to clients across Australia.
Avetta empowers contractors by simplifying qualification processes and automating compliance tasks to improve safety outcomes with hiring clients.
