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active contractors in the system with 59% compliance
offices operated by the client in the US, Canada and Australia
states served across the engineering, design and project management operations
A US engineering and consulting firm transformed subcontractor management with Avetta Connect, automating compliance, centralising insurance tracking, and gaining actionable EHS insights to boost safety and operational efficiency.
The company provides expert engineering, design, consulting and project management services for utilities and natural gas pipeline operators across the United States. The full-services firm is led by former utility executives who are experienced in all aspects of engineering, construction, operation and maintenance of natural gas pipelines, as well as electronic transmission and distribution systems. The company operates more than 105 offices throughout the US, Canada and Australia, and is focused primarily on the private sector, with around 300 employees providing services across more than 15 states.
To meet client demands and keep service levels high, the client relies on a robust team of subcontractors at each site. Prior to joining the Avetta platform, it was experiencing a range of business challenges that prevented complete organisational efficiency.
The client had to keep a close eye on contractor activity, to ensure both that their client’s needs were being met and that the onsite teams were operating in an efficient, safe manner. At the time, the client was still performing subcontractor management via a manual process. Not only was this step time-consuming and inefficient, but it also prevented the team from achieving deep visibility into the operating standards of each subcontractor, which heightened organisational liability.
In addition to verifying operational performance, the client also wanted to confirm that each member of its supply chain was following stringent protocols around environmental, health and safety (EHS) standards. To do so, it needed to ensure that all required documentation was in place, including Certificates of Insurance (COIs). Yet, it lacked the tools required to set up a robust subcontractor safety and vetting program. It took many hours to track the requisite data and review each contractor’s health and safety documents for accuracy and completion.
With such a widespread global presence, the client needed the ability to set specific requirements for each contractor based on client requirements at the individual site level. From there, it wanted to monitor the actions and activities at each site to make sure they were compliant.
The partnership with Avetta began in 2014, when the client joined the Avetta Connect platform as a pre-vetted contractor. After seeing how valuable that partnership was, the team knew exactly where to turn when it was time to vet its own contractors.
After meeting with the team and explaining their current pain points and business challenges, the client decided to implement three Avetta Connect solutions, including Contractor Pre-Qualification, Insurance Monitoring and Analytics 2.0 – a tool for customisable dashboards and detailed EHS reports.
As a result of this rollout, the client now has the ability to choose from a list of pre-vetted, approved vendors that comply with both industry and company requirements. Instead of searching indiscriminately for the right supply chain partners, it can be confident that the contractors it brings onboard are ones that can make the company stronger and more successful. Currently, there are 17 active contractors in the system, with a 59% compliance rate.
The client now has a centralised, easy-to-access location for all of its COI data. In just a few clicks, team members can locate COI documents to verify that a subcontractor is maintaining compliance and upholding all required safety protocols.
With Analytics 2.0, the client has access to detailed, customised EHS reports for each contractor. The tool also allows each user to tailor their dashboard to display the data that’s most pertinent to their role.
The company provides expert engineering, design, consulting and project management services for utilities and natural gas pipeline operators across the United States. The full-services firm is led by former utility executives who are experienced in all aspects of engineering, construction, operation and maintenance of natural gas pipelines, as well as electronic transmission and distribution systems. The company operates more than 105 offices throughout the US, Canada and Australia, and is focused primarily on the private sector, with around 300 employees providing services across more than 15 states.
Confident contractor pre-qualification starts with Avetta.
Avetta centralises supplier data, automates compliance workflows, and delivers real-time insights, so you can mitigate risk and drive governance with confidence.
