The strategic drivers for investing in eProcurement technology and digital transformation have broadened enormously since the pandemic ended and business began to reinvest in an environment that has changed markedly – this event will address many of these drivers from a supply-side technology perspective.
Providers got the message that technology often let procurement down during Covid and they have been working hard to fix this and align to new needs including:
Ultimately, too, procurement has to get better at making its business case. As Gartner revealed at ProcureTECH’23, some 49% of business cases for new software for procurement fail completely, 34% are amended/reduced, and just 17% are approved as presented. Why?
Moreover, procurement workload is rising – by over 20% in two years since January 2023 says The Hackett Group survey – yet procurement FTEs rising at only 3 or 4%, this 8% workload gap is set to be filled by eProcurement technology; But how?