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Avetta Security

Setting the standard for end-to-end security from software to solution delivery

Our established operational requirements support the achievement of security commitments, aligned with laws and regulations and other relevant system requirements. Avetta’s system policies and procedures, system design documentation, and contracts with clients are all driven by these security focused requirements, showcasing our organization-wide approach to how systems and data are protected. This includes policies around how the service is designed and developed, how the system is operated, how the internal business systems and networks are managed and how employees are hired and trained.


Built on industry leading infrastructure from Amazon Web Services (AWS) and embracing additional layers of security, Avetta has documented compliance demonstrating our commitment to security. As such, Avetta has implemented or performs the following on a regular basis:


Avetta is ISO 27001 certified and has received third-party accreditation from the International Standards Organization.


Penetration Testing, Vulnerability and Patch Management, Logging, and Security Information & Event Management (SIEM) are all leveraged to test and maintain the security of Avetta solutions.


TLS 1.2/1.3 and AES-256 encryption technologies are used to drive secure user connections to our platform and protect data while in transit and at rest.


Data centers are redundant and geographically dispersed with automated failover and backup processes to ensure data availability to our clients.


Avetta is Payment Card Industry Data Security Standard (PCI-DSS) compliant to help secure and protect our entire payment card processes.


Avetta utilizes AWS, a platform constantly innovating to meet the requirements of an extensive list of global security standards, including ISO 27001, SOC, the PCI Data Security Standard, etc. Learn more about the security benefits provided by AWS



Avetta has established many documented plans, policies, and procedures to ensure security is appropriately implemented throughout the organization. For example, the following documents or processes have been created and are reviewed regularly:

Data Privacy and Retention

With customers across the globe, Avetta actively monitors and complies with applicable global regulatory requirements, which provides customer data the level of protection required.

Information Security Policy

Overarching policy that supports the governance and implementation of the Avetta security approach.

Application Security

Avetta follows the Open Web Application Security Project (OWASP) standards in our development. We use tools to detect compliance with the OWASP Top-10 to ensure protection against the most critical web application security risks.

Business Continuity Plan

Mitigation and business recovery strategies to drive ongoing operations of Avetta SaaS product and service offerings

Incident Response Plan

Guides the team in the event of an incident (whether actual or suspected), ensuring appropriate incident identification, response and notification processes are followed.

Change Management

Avetta employs a highly disciplined release process that involves extensive testing, review, and documentation to evaluate the potential security effect of system changes & acquisitions.


Avetta actively employs highly skilled leaders and subject matter experts who oversee and manage the overall security posture of Avetta.

Avetta’s dedicated DevOps team manages our production environments.
Avetta’s Cybersecurity team manages a comprehensive security program that monitors, detects, and
addresses any security incidents.
Avetta conducts a variety of security trainings and exercises to all employees which contributes to
maintaining a secure work environment and creates awareness to potential threats.
Avetta has built our products with security in mind, using technology, processes, and people to achieve its high
standards of security throughout the organization. Given the continuous, evolving nature of security, Avetta remains
available to our clients to share additional detail about our security approach (non-disclosure agreement must be in
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