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Performance audits | Key to enhanced and sustained supplier performance

A 2019 survey conducted by Deloitte revealed that over 80% of organisations had experienced a third-party incident in the last three years. Additionally, close to half of those incidents (46%) had a moderate to high business impact that included significant damage to customer service, financial losses, damage to reputation and legal complications arising from a regulatory breach.

Although there was no singular reason these incidents occurred, a common underlying factor was the lack of in-depth knowledge about their supply chain. Only about 10% of the organisations surveyed reported having reasonable knowledge and awareness of their subcontractors, inducted by third-party suppliers. Further, of the 10%, only 2% reported comprehensive monitoring of all of their subcontractors.

This distinct lack of awareness creates a serious risk-factor that can entangle an organisation’s reputation as well as their future business potential.

This white paper will explore:

  • The importance of audits
  • Different types of audits and their benefits
  • Success stories from actual organisations
  • and much more
 
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